Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Nigeria
**
B2b saas implementation experience
Workforce accommodation logistics knowledge
Stakeholder management across departments
** Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS company in Nigeria, focusing on mining and FIFO operations. The role involves leading software implementations, ensuring customer success, and collaborating with various stakeholders to enhance user adoption and operational efficiencies. **

Job Summary

  • This role involves leading software implementations and long-term customer success initiatives for a platform supporting workforce accommodation and transportation operations.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 75

** Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS company in Nigeria, focusing on mining and FIFO operations. The role involves leading software implementations, ensuring customer success, and collaborating with various stakeholders to enhance user adoption and operational efficiencies. **

Skills & Requirements

Must-have

  • B2B SaaS implementation experience
  • Workforce accommodation logistics knowledge
  • Stakeholder management across departments
  • System configuration and user training
  • Operational problem-solving skills

Nice-to-have

  • Experience in mining or FIFO sectors
  • Strategic thinking capabilities
  • Cross-functional collaboration skills
  • International travel willingness
  • Remote-first work environment adaptability

Key Requirements

  • Client-focused professional background
  • Experience in B2B SaaS environments
  • Ability to manage complex workflows

Work Rights

Not specified

Tailored Resume

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