Patient Service Representative (psr) I - Lab

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or ged required
Hipaa compliance knowledge mandatory
Insurance plan recognition skills needed
This role creates the initial electronic health record that serves as the foundation for all patient care team members

Job Summary

  • This role creates the initial electronic health record that serves as the foundation for all patient care team members.
  • The position requires verifying demographic and insurance information while collecting co-pays to prevent billing issues.
  • Advocate Health offers comprehensive benefits including medical, dental, vision, life insurance, and retirement plans with employer match.

Matching Summary

This role creates the initial electronic health record that serves as the foundation for all patient care team members.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or GED required
  • HIPAA compliance knowledge mandatory
  • Insurance plan recognition skills needed
  • Electronic health record proficiency required
  • Cash handling and payment collection duties

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work in high-stress environment
  • Experience with patient portal education
  • Collaborative teamwork capabilities
  • Flexible scheduling adaptability

Key Requirements

  • High School Diploma or GED
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter