Specialty product knowledge from warehouse and inside sales
The CSR Specialist handles non-routine customer inquiries requiring deviation from standardized procedures and extensive product research
Job Summary
The CSR Specialist handles non-routine customer inquiries requiring deviation from standardized procedures and extensive product research.
This role functions as the inside half of the sales team, proactively generating sales by promoting Motion products and negotiating prices within parameters.
The position includes supervisory responsibilities such as providing coaching and technical guidance to less experienced Customer Service Representatives.
Matching Summary
The CSR Specialist handles non-routine customer inquiries requiring deviation from standardized procedures and extensive product research.
Skills & Requirements
Must-have
Bachelor's degree required
Three years related experience
Specialty product knowledge from warehouse and inside sales