Dental Receptionist

Willamettedentalgroup

Mountlake Terrace, US
Base: $22 - $26 ph; bonus/equity: not specified; b...
On-site
Quality customer service
Patient flow coordination
Effective communication
The Care Advocate provides quality customer service through the coordination of patient flow and effective communication with patients, doctors, practice managers and clinic staff

Job Summary

  • The Care Advocate provides quality customer service through the coordination of patient flow and effective communication with patients, doctors, practice managers and clinic staff.
  • Responsible for opening and closing the clinic, keeping the reception area neat and clean, and initiating a partnership and building rapport with patients.
  • Willamette Dental offers benefits including medical, dental and vision insurance, tuition reimbursement, 401(k) retirement plan with 5% match, and paid time off.

Matching Summary

The Care Advocate provides quality customer service through the coordination of patient flow and effective communication with patients, doctors, practice managers and clinic staff.

Salary

Base: $22 - $26 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, tuition reimbursement, 401(k) with match, PTO, etc.

Skills & Requirements

Must-have

  • Quality customer service
  • Patient flow coordination
  • Effective communication
  • Payment collection and documentation
  • Chart organization and maintenance
  • HIPAA compliance procedures

Nice-to-have

  • Strengthening therapeutic alliances
  • Enhancing patient understanding
  • Triage of emergency calls

Key Requirements

  • High school diploma or GED
  • Minimum of two years customer service experience
  • Medical/dental clinic or healthcare experience highly desirable
  • Able to demonstrate educational requirements regarding care advocacy
  • Able to demonstrate case presentations regarding care advocacy

Work Rights

Not specified

Tailored Resume

Cover Letter