This role is responsible for delivering software implementation projects ranging in scope and complexity while leading customer configurations from post-sale through launch
Job Summary
This role is responsible for delivering software implementation projects ranging in scope and complexity while leading customer configurations from post-sale through launch.
The position involves providing consultation to customers across all stages of onboarding, from understanding unique needs to guiding them on solution standards and user acceptance testing.
Candidates must have extensive knowledge of the HR technology industry including HCM, HRIS, ATS, and CRM platforms to effectively serve enterprise clients with 2,500+ employees.
Matching Summary
This role is responsible for delivering software implementation projects ranging in scope and complexity while leading customer configurations from post-sale through launch.
Skills & Requirements
Must-have
3+ years SaaS implementation experience
HR technology industry knowledge
HCM, HRIS, ATS, CRM platforms
Enterprise client configuration
Client discovery and needs analysis
Nice-to-have
Mentoring team members
Advocating for customers with product teams
Sun-drenched optimism
Curious minds and courageous collaborators
Key Requirements
3+ years managing SaaS software implementation projects
Experience administering software for companies with 2,500+ employees
Extensive knowledge of HR technology platforms (HCM, HRIS, ATS, CRM)
Ability to travel up to 25% for client engagements