5 day work week, flexible hours (weekends, evenings, and public holidays required)
Strong operational control skills
Guest experience management expertise
Team training and role-play facilitation
Kulnari Adventure Golf is seeking an Assistant Manager to oversee operations and enhance guest experiences at their unique venue in Singapore. The ideal candidate will have a strong background in hospitality, be skilled in team management, and maintain composure in high-pressure situations
Job Summary
This role serves as the bridge between daily operations and storytelling to deliver a memorable guest experience.
The Assistant Manager is responsible for planning manpower deployment, conducting role-play training, and ensuring seamless floor operations.
Candidates must demonstrate strong composure under pressure while resolving service issues and leading a dynamic team.
Matching Summary
Match Score: 85
Kulnari Adventure Golf is seeking an Assistant Manager to oversee operations and enhance guest experiences at their unique venue in Singapore. The ideal candidate will have a strong background in hospitality, be skilled in team management, and maintain composure in high-pressure situations.
Salary
Not specified; commensurates with experience
Skills & Requirements
Must-have
Strong operational control skills
Guest experience management expertise
Team training and role-play facilitation
Peak period manpower deployment
Service recovery in high-pressure situations
Nice-to-have
Passion for coaching junior team members
Firm but fair leadership style
Proactive problem identification
Alignment with mystery-themed brand
Excellent communication skills
Key Requirements
Experience in hospitality or fast-paced service environments
Willingness to work weekends, evenings, and public holidays
Ability to handle difficult guests without escalation