The role requires a comprehensive understanding of the healthcare landscape and clinical workflows to provide advanced support for clinical applications
Job Summary
The role requires a comprehensive understanding of the healthcare landscape and clinical workflows to provide advanced support for clinical applications.
Responsibilities include managing application support requests within SLAs, maintaining documentation lifecycles, and executing application upgrades to ensure security compliance.
Candidates must participate in the entire application lifecycle from implementation to decommissioning while collaborating with vendors and team members.
Matching Summary
The role requires a comprehensive understanding of the healthcare landscape and clinical workflows to provide advanced support for clinical applications.
Skills & Requirements
Must-have
5 years healthcare IT experience
Bachelor's degree in related field
ITIL-aligned service management processes
Epic Inpatient Orders proficiency
Application lifecycle management
Nice-to-have
Strong analytical thinking skills
Excellent communication abilities
Ability to work independently
Project management experience
Collaborative team-oriented mindset
Key Requirements
Bachelor's degree in IT or Healthcare Informatics
8+ years industry experience if no degree
5 years healthcare IT application analyst experience
Experience with ITIL Incident and Change Management
Proficiency in clinically integrated hospital workflows