Inżynier/ka Ds. Wsparcia Sprzedaży

Carrier Polska Sp. z o.o.

Technical documentation for regulatory compliance
Zendesk ticket management and analysis
Mycarrier and ecat software administration
The role involves preparing complete documentation required for Technical Supervision Office device acceptance according to current norms

Job Summary

  • The role involves preparing complete documentation required for Technical Supervision Office device acceptance according to current norms.
  • Candidates will manage technical reports via Zendesk and coordinate complex product issues with the factory when local expertise is insufficient.
  • Responsibilities include administering the MyCarrier selection program, configuring user environments, and maintaining technical documentation on shared drives.

Matching Summary

The role involves preparing complete documentation required for Technical Supervision Office device acceptance according to current norms.

Skills & Requirements

Must-have

  • Technical documentation for regulatory compliance
  • Zendesk ticket management and analysis
  • MyCarrier and eCAT software administration
  • Technical offer preparation and support
  • Customer Care technical parameter responses

Nice-to-have

  • Experience with building technology solutions
  • Strong analytical skills for technical issues
  • Ability to collaborate with international factories
  • Knowledge of Polish technical regulations
  • Willingness to transfer technical knowledge

Key Requirements

  • Engineering degree or equivalent qualification
  • Polish language proficiency
  • Understanding of technical supervision regulations

Work Rights

Not specified

Tailored Resume

Cover Letter