Fire Repair Scheduling Coordinator

JCI

Cranberry Township, United States
Base: $18.00-$31.00 hourly; bonus/equity: not spec...
Scheduling and dispatching service work
Customer service experience
Use of ai scheduling platform
This position is responsible for scheduling and optimizing service work to meet customer commitments and expectations

Job Summary

  • This position is responsible for scheduling and optimizing service work to meet customer commitments and expectations.
  • The role offers competitive starting pay, paid training, global advancement opportunities, and a comprehensive benefits package.
  • The company is committed to diversity, equal opportunity employment, and uses AI-assisted tools to support an efficient hiring process.

Matching Summary

This position is responsible for scheduling and optimizing service work to meet customer commitments and expectations.

Salary

Base: $18.00-$31.00 hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with company match

Skills & Requirements

Must-have

  • Scheduling and dispatching service work
  • Customer service experience
  • Use of AI scheduling platform
  • Intermediate Excel skills
  • Coordination in service-related industry

Nice-to-have

  • Experience with Oracle systems
  • Product knowledge of fire safety equipment
  • Excellent written and communication skills
  • Ability to prioritize scheduling backorders
  • Experience in fast-paced work environment

Key Requirements

  • 2 years customer service experience
  • Associates or Bachelors degree preferred
  • Prior coordinating/scheduling experience
  • Knowledge of life safety equipment preferred

Work Rights

Not specified

Tailored Resume

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