Teamlead Communication Center (m/w/d)

lowellgroup.at

Essen, Germany
Not specified; not specified; benefits: attractive...
German and english language proficiency
Multi-year professional experience
Previous leadership experience
You will be responsible for the functional and disciplinary leadership of operational teams within the Communication Center

Job Summary

  • You will be responsible for the functional and disciplinary leadership of operational teams within the Communication Center.
  • The role involves optimizing work processes, supporting statistics creation, and managing team KPIs to achieve targets.
  • Employees benefit from flexible mobile working up to 3 days a week, a company fitness studio, and subsidized lunch options.

Matching Summary

You will be responsible for the functional and disciplinary leadership of operational teams within the Communication Center.

Salary

Not specified; Not specified; Benefits: Attractive compensation package, company pension plan, subsidized lunch, fitness studio access

Skills & Requirements

Must-have

  • German and English language proficiency
  • Multi-year professional experience
  • Previous leadership experience
  • Strong understanding of debt collection processes
  • Process management capabilities

Nice-to-have

  • Commercial or legal background
  • Analytical thinking skills
  • Negotiation and persuasion techniques
  • Entrepreneurial mindset
  • Fluent in German and English

Key Requirements

  • Commercial or legal education/training
  • Several years of professional experience
  • First leadership experience
  • Good knowledge of debt collection procedures

Work Rights

Not specified

Tailored Resume

Cover Letter