Hotel All-rounder - Mercure Sydney Macquarie Park

Accor

Macquarie Park, Australia
Not specified; not specified; benefits: work your ...
On-site
Previous customer service experience in hotel environment
Strong knowledge of opera computer systems
Flexibility to work 7-day roster including mornings and evenings
Accor is seeking a Hotel All-rounder for the Mercure Sydney Macquarie Park, focusing on delivering exceptional customer service across various hotel functions. The ideal candidate will have a background in customer service, particularly within a hotel setting, and must be able to thrive in a fast-paced environment while showcasing strong communication skills

Job Summary

  • Deliver service excellence from check-in to check-out while acting as the first point of contact for guests.
  • Complete a wide variety of hotel tasks ranging from selling facilities to making coffees and maintaining guest accounts.
  • Be mentored by experienced Accor Hospitality professionals who want to see you succeed in a passionate team environment.

Matching Summary

Match Score: 85

Accor is seeking a Hotel All-rounder for the Mercure Sydney Macquarie Park, focusing on delivering exceptional customer service across various hotel functions. The ideal candidate will have a background in customer service, particularly within a hotel setting, and must be able to thrive in a fast-paced environment while showcasing strong communication skills.

Salary

Not specified; Not specified; Benefits: Work Your Way, Learn Your Way, Experience Benefits Your Way

Skills & Requirements

Must-have

  • Previous customer service experience in hotel environment
  • Strong knowledge of Opera computer systems
  • Flexibility to work 7-day roster including mornings and evenings
  • Valid RSA or willingness to obtain prior to commencing

Nice-to-have

  • Natural ability to surprise guests with authentic service
  • Strong communication skills and pride in personal presentation
  • Ability to work under pressure and multitask effectively

Key Requirements

  • Valid RSA certification or willingness to obtain
  • Experience with Microsoft Office and Opera systems
  • Availability for flexible shift work across 7 days

Work Rights

Not specified

Tailored Resume

Cover Letter