Guest Services Agent

Innisfree Hotels

Fort Walton Beach, US
High school diploma or equivalent required
Minimum 1 year customer service experience
Ability to work independently with minimal supervision
Guest Service Agents serve as the face of the hotel, acting as the first point of contact for arriving guests

Job Summary

  • Guest Service Agents serve as the face of the hotel, acting as the first point of contact for arriving guests.
  • The role requires maintaining a positive demeanor while resolving conflicts calmly and adhering to strict credit and inventory control procedures.
  • Innisfree Hotels fosters an inclusive culture where employees are valued and expected to thrive on challenge in a fast-paced environment.

Matching Summary

Guest Service Agents serve as the face of the hotel, acting as the first point of contact for arriving guests.

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Minimum 1 year customer service experience
  • Ability to work independently with minimal supervision
  • Strong verbal and written English communication skills
  • Knowledge of reservation and POS systems

Nice-to-have

  • Hospitality industry experience preferred
  • Proficiency with computer operating software
  • Team player with multi-tasking abilities
  • Detail-oriented approach to daily tasks

Key Requirements

  • High school diploma or equivalent
  • 1 year minimum customer service experience
  • English language proficiency
  • Computer and software knowledge preferred

Work Rights

Not specified

Tailored Resume

Cover Letter