Consumer Branch Customer Service Manager(Sales)

BANK OF CHINA LIMITED

D01 Cecil, Marina, People’s Park, Raffles Place, 4 BATTERY ROAD BANK OF CHINA BUILDING 049908
Sgd 6,000 - 10,000 / monthly pm
**
Coaching
Wealth management
Leadership
** The Bank of China Limited is seeking a Consumer Branch Customer Service Manager to lead and motivate a team of Relationship Managers in achieving wealth management sales targets while ensuring a high level of customer service. The ideal candidate should have at least five years of relevant experience, strong leadership skills, and proficiency in both English and Chinese. **

Job Summary

  • Develop and implement departmental objectives aligned with the bank’s strategic goals, while optimizing workflows and ensuring regulatory compliance
  • Maintain effective communication with business units, providing comprehensive support to ensure the smooth execution of related operations
  • Advise business lines on critical organizational and human resources issues that impact management efficiency

Matching Summary

Match Score: 75

** The Bank of China Limited is seeking a Consumer Branch Customer Service Manager to lead and motivate a team of Relationship Managers in achieving wealth management sales targets while ensuring a high level of customer service. The ideal candidate should have at least five years of relevant experience, strong leadership skills, and proficiency in both English and Chinese. **

Salary

SGD 6,000 - 10,000 / Monthly

Skills & Requirements

Must-have

  • Coaching
  • Wealth Management
  • Leadership
  • Sales Policies
  • Regulatory Compliance

Nice-to-have

  • Mortgage Servicing
  • Customer Service Management
  • Sales Management
  • Trend Analysis
  • Customer Relationship Management (CRM)
  • Retail Banking
  • Mortgage Applications
  • Business Development
  • Handing Customer Complaints

Key Requirements

  • Minimum 5 years experience

Work Rights

Tailored Resume

Cover Letter