Fast Track Case Manager

Eml

Melbourne, Australia
Not specified; salary reviews included; annual com...
Fully remote
Experience in customer service environment
High volume of enquiries handling
Proficient in microsoft office applications
The role involves proactively managing and finalising lower-risk workers compensation claims while ensuring all actions align with company policies

Job Summary

  • The role involves proactively managing and finalising lower-risk workers compensation claims while ensuring all actions align with company policies.
  • Employees will benefit from a flexible work arrangement allowing up to 3 days of remote work per week alongside a corporate wellbeing program.
  • The position offers comprehensive learning opportunities, generous employee benefits including paid parental leave, and access to an Employee Assistance Program.

Matching Summary

The role involves proactively managing and finalising lower-risk workers compensation claims while ensuring all actions align with company policies.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Experience in customer service environment
  • High volume of enquiries handling
  • Proficient in Microsoft Office applications
  • Ability to use multiple software systems
  • Excellent written and verbal communication skills

Nice-to-have

  • Collaborative team culture
  • Flexible work from home arrangement
  • Commitment to diversity and inclusion
  • Interest in return-to-work outcomes

Key Requirements

  • Demonstrated experience in high-volume customer service
  • Time management skills to meet deadlines
  • Proficiency in Word, Excel, and Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter