This role focuses on operational leadership, systems optimisation, and scalability across onboarding and mobility processes, while specialist immigration and relocation case ownership remains within the Mobility team
Job Summary
This role focuses on operational leadership, systems optimisation, and scalability across onboarding and mobility processes, while specialist immigration and relocation case ownership remains within the Mobility team.
You will partner with cross-functional teams as required to deliver system, workflow, and automation improvements that support onboarding and mobility operations.
Serve as the formal first-line escalation owner for operational concerns, identifying root causes through review of available information, facilitating collaboration across teams, and providing sound judgement, mentorship, and direction.
Matching Summary
This role focuses on operational leadership, systems optimisation, and scalability across onboarding and mobility processes, while specialist immigration and relocation case ownership remains within the Mobility team.
Skills & Requirements
Must-have
global HR operational excellence
systems-enabled delivery
technology-enabled process improvement
operational leadership
scalability across onboarding and mobility processes
strong operational expertise across global countries
analytical mindset
problem-solving abilities
SLAs and operational metrics
innovating and optimising processes
workflow automation and system configuration
cross-functional HR lifecycle operations
asynchronous work
working effectively in distributed teams
Nice-to-have
manager of one
high-growth environments
continuous improvement
client and employee partnership
driving initiatives
Key Requirements
Proven track record of supporting global leadership teams
Experience translating operational requirements into system or automation enhancements