Not specified; annual bonus available; private hea...
2d onsite
Servicenow platform design experience
Ux/ui wireframing and prototyping skills
Agile delivery team collaboration
This role is critical in shaping the next generation of employee and customer experiences through AI-assisted interfaces and self-service journeys
Job Summary
This role is critical in shaping the next generation of employee and customer experiences through AI-assisted interfaces and self-service journeys.
The company offers a hybrid work model allowing employees to work from home three days a week while collaborating in a modern office in Krakow.
Candidates will collaborate with cross-functional teams to translate business requirements into elegant UX solutions aligned with GBS service design standards.
Matching Summary
This role is critical in shaping the next generation of employee and customer experiences through AI-assisted interfaces and self-service journeys.
Salary
Not specified; Annual bonus available; Private healthcare and group life insurance included
Skills & Requirements
Must-have
ServiceNow platform design experience
UX/UI wireframing and prototyping skills
Agile delivery team collaboration
User journey mapping and service design
Figma or Miro proficiency
Nice-to-have
Experience with GenAI and conversational UX
Knowledge of enterprise self-service portals
Ability to facilitate co-design workshops
Background in human-computer interaction
Familiarity with predictive intelligence patterns
Key Requirements
Bachelor's or Master's degree in UX Design or related field
3+ years in UX/UI or service design roles within enterprise environments