Directeur, Conseils À La Clientèle - Châteauguay

CIBC

Châteauguay, QC, CA
Competitive salary; incentive pyy included; benefi...
Onsite (full-time)
Client service excellence delivery
Team coaching and performance management
Financial products and services knowledge
CIBC is seeking a Directeur, Conseils À La Clientèle for their Châteauguay location, focusing on enhancing customer experience and leading a team of financial service professionals. The role requires strong leadership, customer service skills, and financial advising expertise to foster meaningful client relationships

Job Summary

  • The role involves leading and coaching a team of client service and financial professionals to deliver exceptional customer experiences.
  • Candidates must be available to work during bank branch hours, including evenings and weekends, and travel to nearby branches as needed.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, and a paid day off for personal growth.

Matching Summary

Match Score: 85

CIBC is seeking a Directeur, Conseils À La Clientèle for their Châteauguay location, focusing on enhancing customer experience and leading a team of financial service professionals. The role requires strong leadership, customer service skills, and financial advising expertise to foster meaningful client relationships.

Salary

Competitive salary; Incentive pay included; Benefits and pension plan provided

Skills & Requirements

Must-have

  • Client service excellence delivery
  • Team coaching and performance management
  • Financial products and services knowledge
  • Compliance with banking regulations
  • Weekend and evening availability

Nice-to-have

  • Community engagement and recruitment
  • Collaborative team culture building
  • Initiative and exceeding expectations
  • Diverse partner network development
  • Respectful and authentic leadership style

Key Requirements

  • Valid mutual funds license (CIM or FIC)
  • Up-to-date securities course completion
  • Proven experience in financial advising
  • Leadership and people management skills
  • Legal eligibility to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter