The Connect and Assure Specialist position at nbn involves managing business customer orders and incidents to ensure a high-quality service experience. The role requires strong technical knowledge of telecommunications, excellent communication skills, and the ability to work in a shift rotation
Job Summary
The role involves managing communications across stakeholders to diagnose and resolve issues for nbn's Business Customers.
Candidates will drive timely and efficient outcomes through end-to-end ownership of technical case management.
The position offers flexible working arrangements, equal employment opportunities, and a commitment to an inclusive workplace.
Matching Summary
Match Score: 85
The Connect and Assure Specialist position at nbn involves managing business customer orders and incidents to ensure a high-quality service experience. The role requires strong technical knowledge of telecommunications, excellent communication skills, and the ability to work in a shift rotation.