Base: $48,100.00 - $86,950.00; bonus/equity: not s...
24/7 operations center support
Service now ticket management
Real-time network event monitoring
This position supports the Missile Defense Agency Operations Support Cell by providing 24x7x365 network monitoring and incident resolution services
Job Summary
This position supports the Missile Defense Agency Operations Support Cell by providing 24x7x365 network monitoring and incident resolution services.
The role requires expert proficiency in analyzing alarms, isolating faults, and restoring network services across diverse technologies including Cisco, Juniper, and DWDM.
Candidates must possess an active Secret security clearance with the ability to obtain a Top-Secret clearance to work within the Department of Defense environment.
Matching Summary
This position supports the Missile Defense Agency Operations Support Cell by providing 24x7x365 network monitoring and incident resolution services.
Salary
Base: $48,100.00 - $86,950.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
24/7 operations center support
Service Now ticket management
Real-time network event monitoring
Fault isolation and root cause analysis
Cisco and Juniper router expertise
DISN global operations support
Nice-to-have
Proactive alarm correlation skills
Cross-team coordination abilities
Customer situational awareness focus
Training and mentorship experience
Complex issue troubleshooting insight
Key Requirements
DoD-8570 IAT Level 2 certification (Security+ CE)
Active Secret security clearance required
Ability to obtain Top-Secret clearance
High school diploma with 2-4 years experience
Expertise in routers, switches, and crypto devices
Work Rights
Must have US citizenship or be able to obtain Top-Secret clearance