The Clinical Services Representative assists clinical staff by performing clerical tasks that ensure unit efficiency and provide outstanding customer service to patients and visitors
Job Summary
The Clinical Services Representative assists clinical staff by performing clerical tasks that ensure unit efficiency and provide outstanding customer service to patients and visitors.
This role involves specific duties such as assembling admission charts, requisitioning labwork, maintaining the midnight census sheet, and ensuring PKUs are mailed promptly to the State Office.
The position requires adherence to hospital policies regarding conduct, safety, infection control, and emergency preparedness while supporting the mission of providing compassionate care to those most in need.
Matching Summary
The Clinical Services Representative assists clinical staff by performing clerical tasks that ensure unit efficiency and provide outstanding customer service to patients and visitors.
Skills & Requirements
Must-have
Assembles and disassembles patient charts
Maintains accurate admission and discharge logs
Orders routine stock supplies cost-effectively
Cleans and maintains NICU equipment like isolettes
Performs OAE screening under audiologist direction
Observes newborn security procedures
Nice-to-have
Demonstrates strong time management skills
Motivates staff in a positive manner
Adapts schedule for weekends and holidays
Promotes interdisciplinary team approach
Shows sensitivity to ethical compliance principles
Key Requirements
CPR certification for healthcare provider through AHA within 3 months
No prior license or certification required at application
Ability to work evening/night shifts and every other weekend rotation