The Associate Member Services Representative serves as an entry-level role providing foundational knowledge of branch operations while delivering exemplary member service
Job Summary
The Associate Member Services Representative serves as an entry-level role providing foundational knowledge of branch operations while delivering exemplary member service.
Responsibilities include processing routine transactions, balancing cash drawers, managing vaults, and assisting members through in-person, phone, and digital channels.
Candidates must demonstrate SECU's core values of 'People Helping People' and complete the Credit Union's Core Module Program within 12 months of hire.
Matching Summary
The Associate Member Services Representative serves as an entry-level role providing foundational knowledge of branch operations while delivering exemplary member service.
Skills & Requirements
Must-have
High school diploma or GED equivalent
Strong verbal and written communication skills
Ability to balance cash drawers daily
Adherence to security and control procedures
Processing member transactions in system
Nice-to-have
Bachelor's degree preferred
CCUE Certification or Associate degree
Positive attitude toward members and teammates
Aptitude for developing member trust
Willingness to learn financial advisory products
Key Requirements
High school diploma or GED required
Completion of Core Module Program within 12 months
No specific work authorization requirements stated