Sr. Order Management Analyst

The Warranty Group

Not specified
5+ years sales administration experience
Order management cycle expertise
Difot kpi monitoring and control
The Warranty Group is seeking a Sr. Order Management Analyst to oversee the end-to-end order management cycle, ensuring timely deliveries and high customer satisfaction. Ideal candidates will have at least five years of experience in sales administration and customer service, with a strong understanding of supply chain principles and operational management

Job Summary

  • The role ensures end-to-end order cycle management guaranteeing on-time deliveries and high customer satisfaction levels.
  • This position connects Commercial, Operations, Supply Chain, and Finance teams to convert commitments into tangible results.
  • Candidates will enjoy direct ownership of business decisions and participate in key strategic initiatives within a collaborative environment.

Matching Summary

Match Score: 85

The Warranty Group is seeking a Sr. Order Management Analyst to oversee the end-to-end order management cycle, ensuring timely deliveries and high customer satisfaction. Ideal candidates will have at least five years of experience in sales administration and customer service, with a strong understanding of supply chain principles and operational management.

Skills & Requirements

Must-have

  • 5+ years sales administration experience
  • Order management cycle expertise
  • DIFOT KPI monitoring and control
  • Cross-functional stakeholder coordination
  • 3PL logistics management experience

Nice-to-have

  • Strong interpersonal communication skills
  • Customer-centric operational mindset
  • Continuous improvement orientation
  • Ability to manage multiple priorities

Key Requirements

  • Bachelor's degree required
  • Minimum 5 years relevant experience
  • Proficiency in Excel, Word, PowerPoint, Power BI
  • Experience with commercial software systems

Work Rights

Not specified

Tailored Resume

Cover Letter