Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team, offering competitive pay and a supportive work environment. The role involves liaising between customers and technicians, handling service requests, and developing estimates for automotive repairs
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.
Matching Summary
Match Score: 85
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team, offering competitive pay and a supportive work environment. The role involves liaising between customers and technicians, handling service requests, and developing estimates for automotive repairs.
Salary
Commission pay plan with base and incentives
Skills & Requirements
Must-have
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Communicating between customer and technician
Administering manufacturer warranty
Nice-to-have
Team player focused on customer service
Basic mechanical understanding of automobiles
Key Requirements
Previous Service Advisor experience preferred
Valid driver's license with acceptable driving record
Prior experience as an automotive technician a plus