Customer Service Officer

Brisbane BMW Bodyshop Pty Ltd SD Autobody

Brisbane, Australia
Proven customer service experience
Automotive or insurance experience essential
Strong organisational and multitasking skills
This role serves as the first point of contact for clients, ensuring a seamless and elevated repair journey

Job Summary

  • This role serves as the first point of contact for clients, ensuring a seamless and elevated repair journey.
  • The successful candidate will liaise closely with insurance providers to coordinate claims, approvals, and repair progress using insurer platforms.
  • Employees enjoy exclusive staff benefits including discounts on groceries, fuel, electronics, and access to career development opportunities.

Matching Summary

This role serves as the first point of contact for clients, ensuring a seamless and elevated repair journey.

Skills & Requirements

Must-have

  • Proven customer service experience
  • Automotive or insurance experience essential
  • Strong organisational and multitasking skills

Nice-to-have

  • Passion for automobiles
  • Calm and professional demeanor
  • Genuinely passionate about high-end service

Key Requirements

  • Automotive experience required
  • Insurance experience required
  • Digital systems proficiency

Work Rights

Not specified

Tailored Resume

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