Customer Service Representative F/m/d

DuPont

S
Onsite
Order management
Customer complaints resolution
SAP
The Customer Service Representative provides exemplary customer service and support to customers by being able to proactively navigate and diagnose customer needs

Job Summary

  • The Customer Service Representative provides exemplary customer service and support to customers by being able to proactively navigate and diagnose customer needs.
  • The CSR manages the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives to the customer at the correct time, with the correct product, with the correct equipment and correct paperwork.
  • DuPont is an equal opportunity employer, offering a comprehensive pay and benefits package.

Matching Summary

The Customer Service Representative provides exemplary customer service and support to customers by being able to proactively navigate and diagnose customer needs.

Skills & Requirements

Must-have

  • Order Management
  • Customer Complaints Resolution
  • SAP
  • MS Office
  • Fluent English
  • German

Nice-to-have

  • French
  • Turkish
  • Italian
  • Spanish
  • Multinational Experience

Key Requirements

  • Experience in customer service
  • Experience in multinational company

Work Rights

Not specified

Tailored Resume

Cover Letter