Associate, Payroll Client Services - Sat–wed

remotegeek.io

Remote
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
Fully remote
Payroll processing experience
Client-facing support
English fluency
Remote is seeking an Associate for their Payroll Client Services team to provide payroll support and manage client inquiries in a fully remote role. The position requires expertise in payroll processing and strong communication skills, with a focus on compliance and client service

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include serving as the initial contact for employee and client inquiries, triaging support tickets, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.

Matching Summary

Match Score: 85

Remote is seeking an Associate for their Payroll Client Services team to provide payroll support and manage client inquiries in a fully remote role. The position requires expertise in payroll processing and strong communication skills, with a focus on compliance and client service.

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Payroll processing experience
  • Client-facing support
  • English fluency
  • Slack and Zendesk proficiency
  • Saturday-Wednesday schedule

Nice-to-have

  • Ambitious and curious mindset
  • Proactive client communication
  • Cross-functional collaboration
  • Continuous improvement suggestions

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Experience in client-facing or support roles
  • Ability to learn and support multiple payroll products

Work Rights

Not specified

Tailored Resume

Cover Letter