Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Base: $95,000 - $142,600 usd (atlanta); + location...
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3+ years customer-facing services experience
2+ years talent acquisition or hr experience
1+ years ai/ml product experience
** Workday is seeking a Specialized Customer Success Manager for Talent AI, a fully remote role based in Atlanta, Georgia. The position focuses on driving adoption and value realization for AI-driven Talent Acquisition workflows, requiring a strong background in customer success and expertise in HR technology. **

Job Summary

  • This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
  • The position requires collaborating with the account team to influence retention, advocacy, and expansion while translating complex AI concepts into clear business language.
  • Workday offers a flexible work approach requiring at least half of each quarter in-office or in the field, along with competitive compensation including bonus and stock grants.

Matching Summary

Match Score: 75

** Workday is seeking a Specialized Customer Success Manager for Talent AI, a fully remote role based in Atlanta, Georgia. The position focuses on driving adoption and value realization for AI-driven Talent Acquisition workflows, requiring a strong background in customer success and expertise in HR technology. **

Salary

Base: $95,000 - $142,600 USD (Atlanta); Additional locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML product experience
  • Strategic customer engagement management
  • Data-driven adoption and health metrics

Nice-to-have

  • Executive level stakeholder relationships
  • Incubating environment adaptability
  • Strong verbal and written communication
  • Collaborative cross-functional teamwork
  • Sun-drenched optimism and drive

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • Experience in complex software or SaaS environments

Work Rights

Not specified

Tailored Resume

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