Guest Service Associate- F&b Service

Sofitel Brisbane Central

Kochi, India
On-site
Greet guests with enthusiasm
Handle phone calls professionally
Resolve conflicts swiftly
Sofitel Brisbane Central is seeking a Guest Service Associate for their Food and Beverage department in Kochi, India. The role involves providing excellent guest service, mastering the menu offerings, and promoting hotel services effectively while ensuring a clean and organized workspace

Job Summary

  • The role requires greeting guests with enthusiasm and providing a warm welcome while handling phone calls professionally.
  • Employees must master food and beverage offerings to guide guests to perfect choices and describe allergen information eloquently.
  • The position involves resolving conflicts swiftly to ensure guest satisfaction and boosting revenue through upselling hotel services.

Matching Summary

Match Score: 85

Sofitel Brisbane Central is seeking a Guest Service Associate for their Food and Beverage department in Kochi, India. The role involves providing excellent guest service, mastering the menu offerings, and promoting hotel services effectively while ensuring a clean and organized workspace.

Skills & Requirements

Must-have

  • Greet guests with enthusiasm
  • Handle phone calls professionally
  • Resolve conflicts swiftly
  • Maintain clean workspace
  • Promote hotel services

Nice-to-have

  • Eloquently describe menu items
  • Collaborate effectively with team
  • Demonstrate attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter