Robotics Field Service Engineer Category Location Auburn Hills, Mi
Jatca Inc
Auburn Hills, Mi, USA
On-site
Familiarity with irc5 abb robots
Perform emergency repairs
System integration support
Responsiveness, communication and continuous follow-up are key components of providing excellent customer service to our customers
Job Summary
Responsiveness, communication and continuous follow-up are key components of providing excellent customer service to our customers.
As a member of the our Robotics Service Team, the Robotics Field Service Engineer position has a high impact on corporate revenues and on effectively servicing customers.
This person is a primary interface between the customer and the Company and plays a significant role in determining the Company’s image as viewed by the customer.
Matching Summary
Responsiveness, communication and continuous follow-up are key components of providing excellent customer service to our customers.
Skills & Requirements
Must-have
familiarity with IRC5 ABB robots
perform emergency repairs
system integration support
robot program changes
mechanical component repair
PLC communications knowledge
customer communication in high pressure
Nice-to-have
proactive support for customer needs
initiative in finding work
strong customer relationships
customer service background
Key Requirements
Minimum Associates Degree in a technical discipline
2-5+ years of electronic and mechanical experience