Banquet/events Shift Lead, Tipped - Big Sur

Bigsurlodge

Big Sur, CA, United States
18.00 usd hourly; not specified; not specified ph
On-site
Event setup and maintenance
Alcohol and food service monitoring
Guest complaint resolution
The Banquet/Events Shift Lead position at Big Sur Lodge involves assisting in event management and ensuring exceptional customer service during events. The ideal candidate will supervise staff, manage event setups, and maintain high-quality service standards

Job Summary

  • The Banquet/Events Shift Lead assists the Manager in all aspects of event operations and event management, including ensuring events are staffed, all decor and equipment is set up, and leading banquet/event servers throughout the event duration.
  • The role involves monitoring and supervising the setup and maintenance of event areas, alcohol service, and food stations to ensure quality standards.
  • Key responsibilities include ensuring guest satisfaction, handling complaints, and maintaining a safe facility environment according to established standards.

Matching Summary

Match Score: 85

The Banquet/Events Shift Lead position at Big Sur Lodge involves assisting in event management and ensuring exceptional customer service during events. The ideal candidate will supervise staff, manage event setups, and maintain high-quality service standards.

Salary

18.00 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Event setup and maintenance
  • Alcohol and food service monitoring
  • Guest complaint resolution
  • Safe facility environment

Nice-to-have

  • Cultivating team environment
  • Exceptional customer service delivery
  • High staff performance monitoring

Key Requirements

  • High School Diploma or GED preferred
  • Food Safety Certified a plus
  • Ability to work well as a team leader
  • Ability to problem-solve

Work Rights

Not specified

Tailored Resume

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