Senior Manager, Customer Operations

Integer

Base salary + cash-based incentive program; compre...
10+ years medical device experience
Bachelor's degree in business
Lead customer operations team
The Senior Manager provides leadership to the Customer Operations function and is accountable for the performance of the specialist team

Job Summary

  • The Senior Manager provides leadership to the Customer Operations function and is accountable for the performance of the specialist team.
  • This role acts as the site-based customer champion and develops the unconstrained unit forecast for the S&OP process.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and paid time off.

Matching Summary

The Senior Manager provides leadership to the Customer Operations function and is accountable for the performance of the specialist team.

Salary

Base salary and cash-based incentive program; Comprehensive benefits including medical, dental, vision; 401(k) with company matching

Skills & Requirements

Must-have

  • 10+ years medical device experience
  • Bachelor's degree in business
  • Lead customer operations team
  • Drive operational excellence
  • Manage S&OP forecasting

Nice-to-have

  • Oracle or SAP software knowledge
  • Experience reading design drawings
  • Strong problem-solving skills
  • ISO certification audit experience
  • Resilient and adaptable mindset

Key Requirements

  • Minimum 10 years in medical device field
  • Bachelor's degree preferred
  • Knowledge of FDA regulations
  • Experience with ISO certification requirements

Work Rights

Not specified

Tailored Resume

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