Premier Support Specialist

Newrez

Not specified; not specified; medical, dental, vis...
**
High school diploma or equivalent
Proficiency in microsoft word outlook excel
Experience with resware preferred
** Newrez is seeking a Premier Support Specialist to provide operational and customer support within its Premier Services Team. The role focuses on facilitating refinance and purchase transactions while ensuring excellent customer service and compliance with internal standards. **

Job Summary

  • The Premier Support Specialist facilitates daily agency functions by providing direct operational and customer support to the Premier Services Team for both refinance and purchase transactions.
  • Employees are empowered to make an impact through superior service, simple processes, and clear communication while maintaining compliance with client requirements and internal service level agreements.
  • The company offers a comprehensive benefits package including medical, dental, vision insurance, a 401(k) retirement plan with employer match, and paid parental leave.

Matching Summary

Match Score: 75

** Newrez is seeking a Premier Support Specialist to provide operational and customer support within its Premier Services Team. The role focuses on facilitating refinance and purchase transactions while ensuring excellent customer service and compliance with internal standards. **

Salary

Not specified; Not specified; Medical, dental, vision, 401(k), paid leave, tuition reimbursement

Skills & Requirements

Must-have

  • High School diploma or equivalent
  • Proficiency in Microsoft Word Outlook Excel
  • Experience with ResWare preferred

Nice-to-have

  • 1+ year of title processing experience
  • Strong attention to detail and organizational skills
  • Ability to work under pressure and meet deadlines

Key Requirements

  • High School diploma or equivalent required
  • 1+ year of title processing or relevant industry experience preferred
  • 1+ year of customer service experience preferred
  • Experience with ResWare preferred
  • Smartphone meeting company security standards required

Work Rights

Not specified

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