Head Universal Banker, Oakland Macarthur Branch

Citigroup

Oakland, California, United States
Base: $56,500.00 - $73,700.00; bonus/equity: not s...
On-site
Face-to-face customer service
Digital engagement skills
Sales and referral experience
The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to customers while guiding and supporting the branch team

Job Summary

  • The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to customers while guiding and supporting the branch team.
  • This role involves executing all service transactions and sales, championing risk and control, and ensuring consistent delivery of client and team experiences aligned with the bank’s standards.
  • Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), insurance, wellness programs, and paid time off packages.

Matching Summary

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to customers while guiding and supporting the branch team.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Not specified; Benefits: medical, dental, vision, 401(k), insurance, wellness programs, paid time off

Skills & Requirements

Must-have

  • face-to-face customer service
  • digital engagement skills
  • sales and referral experience
  • risk and compliance monitoring
  • leadership and coaching abilities
  • branch operations management
  • client problem resolution

Nice-to-have

  • positive customer first culture
  • strong verbal and written communication
  • analytical and problem solving skills
  • teamwork and motivation skills
  • flexibility in branch coverage
  • digital technology utilization

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • experience with sales and referrals
  • basic computer and digital tools skills

Work Rights

Not specified

Tailored Resume

Cover Letter