Complex Claims Examiner, A&h

AMERICAN INTERNATIONAL Group Inc

Singapore
**
Proven experience adjudicating a&h claims
Fronting mediation in fidrec/singapore mediation centre
Bcp, pgi and hi intermediate specialist knowledge
** AIG is seeking a Complex Claims Examiner for its Accident & Health (A&H) division in Singapore. The role involves managing complex claims, ensuring customer service excellence, and maintaining best practices in claims handling. **

Job Summary

  • The role involves managing key claims handling enquiries with a focus on coverage determination and legal liability assessment within authority limits.
  • Candidates must possess proven experience in adjudicating A&H claims and fronting mediation at the Singapore Mediation Centre or FIDREC.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Match Score: 75

** AIG is seeking a Complex Claims Examiner for its Accident & Health (A&H) division in Singapore. The role involves managing complex claims, ensuring customer service excellence, and maintaining best practices in claims handling. **

Skills & Requirements

Must-have

  • Proven experience adjudicating A&H claims
  • Fronting mediation in FIDREC/Singapore Mediation Centre
  • BCP, PGI and HI Intermediate specialist knowledge
  • Policy language skills for accurate interpretation
  • Knowledge of legal regulatory and litigation requirements
  • Experience following up on technical claims audits

Nice-to-have

  • Strong written and verbal communication skills
  • Effective time management and diary management
  • Ability to contribute within a team environment
  • Continuous improvement mindset for claim handling
  • Empathy and efficiency in customer service delivery

Key Requirements

  • BCP, PGI and HI Intermediate specialist knowledge
  • Experience in FIDREC/Singapore Mediation Centre mediation
  • Technical competence in intermediate to advanced complex claims
  • Basic knowledge of legal/regulatory and litigation procedures

Work Rights

Not specified

Tailored Resume

Cover Letter