Customer Service Representative - Aborn Pet Hospital

Dewitt Animal Hospital

Base: $20-25; bonus/equity: performance bonuses av...
One year experience in veterinary hospital setting
Strong customer service background
Ability to stay on task for 8-10 hours
The role involves answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression for clients

Job Summary

  • The role involves answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression for clients.
  • Candidates must have at least one year of experience in a veterinary setting and demonstrate the ability to empathize with clients during emotional situations.
  • Full-time employees receive a comprehensive benefits package including 401k matching, health insurance, paid time off, and student loan assistance.

Matching Summary

The role involves answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression for clients.

Salary

Base: $20-25; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • One year experience in veterinary hospital setting
  • Strong customer service background
  • Ability to stay on task for 8-10 hours
  • Excellent interpersonal communication skills
  • Ability to lift objects weighing 40 pounds

Nice-to-have

  • Experience with electronic medical record systems
  • Exceptional can-do friendly personality
  • Desire to learn and develop others
  • Ability to adapt to change quickly
  • Knowledge of veterinary medical terminology

Key Requirements

  • HS Diploma or educational equivalent
  • At least 1 year recent experience in office or medical environment
  • Ability to type 45 words per minute (preferred)
  • Use of 10-key adding machine (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter