Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Coordination of benefits issues
Answering inbound/outbound calls
Collecting patient demographics
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
  • UAMS offers amazing benefits and perks including Health, Holiday, Vacation and Sick Leave, Education discount, and Retirement matching.
  • This position requires assisting in denials of coordination of benefits issues, collecting patient intake documents, answering calls, collecting patient demographics, and verifying insurance information.

Matching Summary

The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.

Skills & Requirements

Must-have

  • Coordination of benefits issues
  • Answering inbound/outbound calls
  • Collecting patient demographics
  • Verifying insurance information
  • Customer service skills

Nice-to-have

  • Teamwork and diversity
  • Positive working relationships
  • Service recovery skills
  • Professional and friendly manner

Key Requirements

  • High School, GED or formal educational equivalent
  • 2 years customer service
  • 2 years healthcare experience
  • Ability to follow oral instruction, read, and write
  • Computer/basic keyboard skills
  • Telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter