As a member of the team, the Suite Experience Manager works across disciplines to deliver an exceptional experience
Job Summary
As a member of the team, the Suite Experience Manager works across disciplines to deliver an exceptional experience.
The Four Seasons Resort Hualalai is looking for a Suite Experience Manager with a passion for excellence, expertise in hospitality operations and proven leadership experience.
JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: Salary Range: $65,000 - $78,000 An on-site Physical Therapist 24-hour access to Indoor and Outdoor Gym Holiday, Vacation & Sick pay Robust Benefit Plan Company Match 401K Plan Laundered Employee Uniform Free employee meals prepared by the Four Seasons Culinary ‘Ohana Complimentary stays at Four Seasons Worldwide Training and Development Opportunities Employee Recognition Programs
Matching Summary
As a member of the team, the Suite Experience Manager works across disciplines to deliver an exceptional experience.
Salary
$65,000 - $78,000
Skills & Requirements
Must-have
Anticipate guest needs
Handle VIP guest interactions
Resolve customer complaints
Sell and promote resort amenities
Work closely with other departments
Deliver exceptional guest experiences
Nice-to-have
Passion for excellence
Genuine heart
Spirit of Hawaii
Positive and professional attitude
Team player
Key Requirements
Legal work authorization in United States
Excellent personal presentation
Attention to detail and ability to multitask
Strong problem skills
Ability to work autonomously
Excellent communication skills
Demonstrated ability to interact with guests, employees, and third parties