Customer Service Representative

Motion Industries

Albany, NY, United States
Base: $18.00 - $22.50; bonus/equity: not specified...
On-site
Accurate order fulfillment
Manage incoming customer calls
Negotiate sale and purchase prices
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to inquiries, providing quotes, handling order entry, and negotiating sale prices to influence gross profit.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Salary

Base: $18.00 - $22.50; Bonus/Equity: Not specified; Benefits: Healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Manage incoming customer calls
  • Negotiate sale and purchase prices
  • Build customer relationships
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Product knowledge preferred
  • Drive process improvements
  • Partner with account representatives

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter