This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication
Job Summary
This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication.
A key focus of the role will be supporting organized collaboration with Aristocrat’s top 40 customers, ensuring consistent communication and reporting.
Aristocrat Interactive is Aristocrat Leisure Limited’s regulated online Real Money Gaming (RMG) business, an industry leader in content and technology solutions for online RMG.
Matching Summary
This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication.
Skills & Requirements
Must-have
Customer engagement experience
Customer success experience
Account management experience
Relationship management skills
Proactive customer engagement
Salesforce experience preferred
Nice-to-have
Hospitality industry experience
Gaming industry experience
Technology industry experience
Analytical and meticulous approach
Customer-first approach
Key Requirements
Minimum 2 years' experience
Customer engagement, success, or account management