Desktop Support Specialist I

Astreya GmbH

Not specified (assumed office-based)
High school diploma or ged
0 to 2 years related experience
Ticketing system usage
Astreya GmbH is seeking a Desktop Support Specialist I to provide user support and manage IT-related tasks for over 70,000 staff globally. This entry-level position involves inventory management, audio-visual troubleshooting, and customer service, requiring excellent communication skills and a basic understanding of IT

Job Summary

  • This introductory role supports over 70,000 staff globally by managing hardware deployment and front-line user experiences.
  • The position requires assisting with complex video conference room maintenance and ensuring outstanding audio and visual quality.
  • Candidates must be capable of lifting heavy equipment up to 50 pounds multiple times per day while maintaining workflow accuracy.

Matching Summary

Match Score: 75

Astreya GmbH is seeking a Desktop Support Specialist I to provide user support and manage IT-related tasks for over 70,000 staff globally. This entry-level position involves inventory management, audio-visual troubleshooting, and customer service, requiring excellent communication skills and a basic understanding of IT.

Skills & Requirements

Must-have

  • High school diploma or GED
  • 0 to 2 years related experience
  • Ticketing system usage
  • Inventory data management software
  • Lift and carry 50 pounds equipment

Nice-to-have

  • Interest in new technologies
  • IT career path interest
  • Outstanding user experience focus
  • Ability to work with minimal supervision
  • Basic inventory or IT knowledge

Key Requirements

  • High school diploma or GED
  • 0 to 2 years related experience
  • Physical ability to lift 50 pounds

Work Rights

Not specified

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