Job Summary

• The Front of House Manager is responsible for assisting the Community and Assistant Manager in the day-to-day front of house operations, supervising the team and ensuring the delivery of exceptional customer service.
• Key responsibilities include leading and motivating the team towards achieving NPS objectives, leasing goals and occupancy targets, and overseeing daily activities to ensure work is organised and executed in line with Greystar expectations.
• The role involves promoting resident satisfaction and retention, actively participating in the leasing process, and developing the capability of team members to meet key performance goals.

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Skills & Requirements

Key Requirements

• Good level of general education
• Proficient in Microsoft Office packages
• Proficiency in property operations software
• Experience in leading and motivating a team
• Demonstrable ability to coach and mentor team members
• Fluent English verbal and written communication skills
• Excellent organization skills

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