Community Ambassador

JLL

Hong Kong, Hong Kong, China
Single point of contact for client floor
Responsible for all service requests
Ensure service deliverables meet sla/kpi
Act as single point of contact for client floor, responsible and accountable for all service requests

Job Summary

  • Act as single point of contact for client floor, responsible and accountable for all service requests.
  • Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests.
  • JLL empowers you to shape a brighter way, combining world-class services, advisory and technology for our clients.

Matching Summary

Act as single point of contact for client floor, responsible and accountable for all service requests.

Skills & Requirements

Must-have

  • Single point of contact for client floor
  • Responsible for all service requests
  • Ensure service deliverables meet SLA/KPI
  • Continuous floor inspections
  • Establish direct client relationships

Nice-to-have

  • Proactive customer relationship building
  • Initiate and follow improvement initiatives
  • Create opportunities for efficiencies
  • Ability to stand for long periods

Key Requirements

  • 5 – 10 years’ experience
  • Hospitality / Events Management / Serviced Office experience
  • Customer focused
  • Proven ability to function effectively as part of a team
  • Ability to effectively communicate and interact with all levels of people

Work Rights

Not specified

Tailored Resume

Cover Letter