Senior Production Readiness Manager

Workday

India
Fully remote
7+ years technical support experience
5+ years customer support or consulting
Erp system performance expertise
Workday is seeking a Senior Production Readiness Manager for a fully remote role in India. The position requires a blend of technical expertise, project management skills, and strong customer relations to ensure successful deployment of the Workday product

Job Summary

  • The role involves ensuring successful performance testing and transition to production for large deployments of Workday products.
  • Candidates must possess a solid grasp of underlying technologies and the ability to influence senior leadership to resolve issues.
  • This position requires working on the APJ shift from 6:30am to 3:30pm India time with a flexible work approach requiring 50% office presence.

Matching Summary

Match Score: 85

Workday is seeking a Senior Production Readiness Manager for a fully remote role in India. The position requires a blend of technical expertise, project management skills, and strong customer relations to ensure successful deployment of the Workday product.

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years customer support or consulting
  • ERP system performance expertise
  • Workday architecture knowledge
  • BS/MS in Technical Degree

Nice-to-have

  • Crisis management experience
  • HR and Payroll application experience
  • Strong storytelling abilities
  • Ambiguity tolerance in fast-paced environments

Key Requirements

  • 7+ years technical support for complex software
  • 5+ years ERP system performance experience
  • BS or MS in Computer Science, MIS, or equivalent
  • Experience with HR, Time Tracking, Financials, or Payroll applications

Work Rights

Not specified

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