Customer Service Representative

Animal Emergency of Gainesville

Cisco, TX, United States
On-site
Professional phone etiquette
Prioritize and complete tasks
Problem solve and adapt
Animal Emergency of Gainesville is seeking a Client Service Representative to enhance client interactions and ensure a positive experience at their clinic. The role emphasizes excellent customer service, effective communication, and the ability to handle various tasks in a fast-paced environment

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Animal Emergency of Gainesville is seeking a Client Service Representative to enhance client interactions and ensure a positive experience at their clinic. The role emphasizes excellent customer service, effective communication, and the ability to handle various tasks in a fast-paced environment.

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solve and adapt
  • computer efficiency
  • detail-oriented

Nice-to-have

  • empathize with clients
  • remain calm in emergencies
  • create welcoming environment

Key Requirements

  • HS Diploma or educational equivalent
  • one year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter