Customer Care Specialist (h/f)

Columbia Sportswear

Schiltigheim, Bas-Rhin, France
**
Fluent in english and french
Experience with call and email management
Ability to handle stressful situations
** Columbia Sportswear is seeking a Customer Care Specialist to join their team in Schiltigheim, France. The ideal candidate will have strong communication skills, a customer-focused attitude, and fluency in multiple languages to support their European consumer base. **

Job Summary

  • The role involves qualitatively and quantitatively handling consumer calls and emails from across Europe.
  • Candidates must possess excellent communication skills to ensure maximum customer satisfaction on the first contact.
  • The team is described as a dynamic, cohesive group of fifty people with diverse backgrounds seeking new talent.

Matching Summary

Match Score: 75

** Columbia Sportswear is seeking a Customer Care Specialist to join their team in Schiltigheim, France. The ideal candidate will have strong communication skills, a customer-focused attitude, and fluency in multiple languages to support their European consumer base. **

Skills & Requirements

Must-have

  • Fluent in English and French
  • Experience with call and email management
  • Ability to handle stressful situations

Nice-to-have

  • Knowledge of German, Spanish, or Italian
  • Passion for outdoor activities
  • Team player with positive attitude

Key Requirements

  • Young graduate or first experience in B2C customer service
  • Fluency in English and French required
  • Strong listening and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter