Base: $38.20 - $53.48 ph; bonus/equity: not specif...
Hybrid
Windows 10/11 o/s
Active directory
Office 365 product suite
Clark County IT is seeking an IT Professional II for Help Desk support, focusing on high-quality service and community engagement while maintaining a healthy work-life balance. The role involves providing technical support, troubleshooting, and assisting users with various IT issues, with a hybrid work schedule available for candidates residing in Oregon or Washington
Job Summary
The IT Professional II - Help Desk role will provide sophisticated technical support for our customers throughout Clark County, including installing, diagnosing, repairing, maintaining, and upgrading all organizational client computers and peripheral equipment.
Clark County IT offers support while maintaining a healthy work/life balance, with support for growth, rewards, training, extraordinary benefits, and opportunities for professional advancement.
The department values community diversity and encourages applications from candidates with experience working with a broad range of individuals and communities.
Matching Summary
Match Score: 85
Clark County IT is seeking an IT Professional II for Help Desk support, focusing on high-quality service and community engagement while maintaining a healthy work-life balance. The role involves providing technical support, troubleshooting, and assisting users with various IT issues, with a hybrid work schedule available for candidates residing in Oregon or Washington.
Salary
Base: $38.20 - $53.48 per hour; Bonus/Equity: Not specified; Benefits: Medical, vision, dental insurance, paid leave, retirement plan
Skills & Requirements
Must-have
Windows 10/11 O/S
Active Directory
Office 365 Product Suite
Trouble shooting techniques
Ticketing systems
Endpoint management systems
Nice-to-have
Innovative and analytical
Serve others with quality
Promote equity and inclusion
Work autonomously and in group settings
Key Requirements
Associate's degree in computer science or related field OR 1+ years IT experience
Reside in OR or WA
Pass security background test and/or fingerprinting
Valid motor vehicle operator's license may be required