Boutique Operations Manager

Chanel (Australia) Pty Ltd

Hong Kong, Hong Kong
Upholding brand image through sops
Leadership of boutique operations team
Operations optimization and improvement
The Boutique Operations Manager will play an important leadership role to ensure operations and processes are compliant and effective to support an industry-leading client and employee experience

Job Summary

  • The Boutique Operations Manager will play an important leadership role to ensure operations and processes are compliant and effective to support an industry-leading client and employee experience.
  • Key responsibilities include upholding brand image through robust SOPs, leading the stock team and other operational staff, optimizing operations, and managing boutique-level projects.
  • Chanel is focused on creating an inclusive culture that nurtures personal growth and values the uniqueness of each individual.

Matching Summary

The Boutique Operations Manager will play an important leadership role to ensure operations and processes are compliant and effective to support an industry-leading client and employee experience.

Skills & Requirements

Must-have

  • Upholding Brand Image through SOPs
  • Leadership of Boutique Operations Team
  • Operations Optimization and Improvement
  • Project Management at Boutique Level
  • Team Management and Development
  • Retail Operations Experience

Nice-to-have

  • Client and Employee Experience Focus
  • Sustainability and Risk Management
  • Omnichannel Process Development
  • Fashion or Luxury Industry Experience

Key Requirements

  • At least 5 years retail operation experience
  • 3 years in team management
  • Previous fashion or luxury industry experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter