Showroom Experience Manager, Client Engagement + Experience

Herman Miller Inc

Base: $90,000.00 - $100,000.00; bonus/equity: annu...
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3-5+ years client experience or hospitality
Bachelor's degree in business or related field
Strong hosting and hospitality skills
** Herman Miller Inc is seeking a Showroom Experience Manager to lead client engagement efforts at their flagship showroom. The role focuses on delivering memorable client experiences through effective planning and execution, while also overseeing a team and collaborating with various departments. **

Job Summary

  • This role leads the planning and delivery of distinctive client experiences at a MillerKnoll flagship showroom.
  • The position requires day-to-day oversight of local team members and contract support resources to ensure exceptional hospitality.
  • Candidates will partner closely with Sales, Marketing, and Operations teams to deliver impactful client engagements aligned with brand objectives.

Matching Summary

Match Score: 75

** Herman Miller Inc is seeking a Showroom Experience Manager to lead client engagement efforts at their flagship showroom. The role focuses on delivering memorable client experiences through effective planning and execution, while also overseeing a team and collaborating with various departments. **

Salary

Base: $90,000.00 - $100,000.00; Bonus/Equity: Annual discretionary incentive and equity awards eligible; Benefits: Full spectrum including Medical, Dental, Vision, 401(k), and Paid Time Off

Skills & Requirements

Must-have

  • 3-5+ years client experience or hospitality
  • Bachelor's degree in Business or related field
  • Strong hosting and hospitality skills
  • Team oversight and coaching capabilities
  • Cross-functional collaboration with Sales

Nice-to-have

  • Passion for design and brand storytelling
  • Ability to work flexible evening schedules
  • Analytical mindset for feedback interpretation
  • Experience with immersive client engagements

Key Requirements

  • Bachelor's degree required
  • 3-5+ years relevant experience
  • Team leadership and coaching experience preferred

Work Rights

Not specified

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