Critical Environments Program Manager

JLL

Mountain View, CA, United States
126,600.00 – 166,360.00 usd py
**
Critical facilities and lab spaces
Program coordination and process refinement
Client relationship management
** JLL is seeking a Critical Environments Program Manager in Mountain View, CA, to support and coordinate initiatives for client critical facilities and lab spaces. The ideal candidate will have experience in program coordination, strong communication skills, and a background in managing client relationships while ensuring service delivery. **

Job Summary

  • The Program Manager will work in a broad range of areas related to our client's critical facilities and lab spaces to support and coordinate continuous improvement initiatives.
  • This role focuses on program coordination, process refinement, and administrative support for the operational teams, serving as a key organizational and communications link to our client partners.
  • JLL offers personalized benefits that support personal well-being and growth, including a 401(k) plan with matching contributions, comprehensive medical, dental & vision care, paid parental leave, and paid time off.

Matching Summary

Match Score: 75

** JLL is seeking a Critical Environments Program Manager in Mountain View, CA, to support and coordinate initiatives for client critical facilities and lab spaces. The ideal candidate will have experience in program coordination, strong communication skills, and a background in managing client relationships while ensuring service delivery. **

Salary

126,600.00 – 166,360.00 USD per year

Skills & Requirements

Must-have

  • Critical facilities and lab spaces
  • Program coordination and process refinement
  • Client relationship management
  • Service level agreement tracking
  • Key Performance Indicator (KPI) analysis
  • Training and compliance platform management
  • Microsoft Office and Google Workspace proficiency

Nice-to-have

  • Six Sigma based process management
  • Cloud platforms (GCP) familiarity
  • Data visualization tools (Looker) familiarity

Key Requirements

  • 3-5+ years relevant work experience
  • Experience in program coordination or business administration
  • Experience supporting critical facilities, labs, or technical real estate operations is a strong plus
  • Excellent communication and presentation skills
  • Strong analytical and problem-solving skills
  • Process Management experience or demonstrated skills
  • Strong interpersonal, organizational, and execution skills
  • Strong client service and relationship-building skills
  • Ability to work in a team-based, dispersed environment
  • Advanced user of Microsoft Office 2010 or later and Google Workspace

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter