Client Success Manager- Health & Pharma- Remote New Brunswick

ICUC

New Brunswick, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
Social media management experience
Enterprise client management
Organic social media proficiency
ICUC is seeking a Client Success Manager for the Health & Pharma sector, offering a fully remote position based in New Brunswick. The ideal candidate will have at least three years of social media management experience, focusing on client relationship management and strategic planning, while being a confident self-starter in a fast-paced environment

Job Summary

  • Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.
  • You will work across a diverse set of accounts including full-scale, long-term projects for global brands.
  • A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees.

Matching Summary

Match Score: 85

ICUC is seeking a Client Success Manager for the Health & Pharma sector, offering a fully remote position based in New Brunswick. The ideal candidate will have at least three years of social media management experience, focusing on client relationship management and strategic planning, while being a confident self-starter in a fast-paced environment.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: medical, dental, RRSP, paid time off, and/or other benefits

Skills & Requirements

Must-have

  • Social media management experience
  • Enterprise client management
  • Organic social media proficiency
  • Client retention and growth
  • Social media strategy advising
  • Salesforce Opps and Projects
  • Microsoft PowerPoint and Teams

Nice-to-have

  • Entrepreneurial thinking
  • Service-oriented ethos
  • Team player
  • Strategic thinker
  • Creative problem-solving
  • Additional languages

Key Requirements

  • 3+ years of social media management experience
  • Agency setting experience preferred
  • Enterprise client experience
  • Paid social media strategies expertise
  • Community management, strategic planning, reporting experience
  • Sprinklr, Khoros, Sprout platform familiarity
  • Strong organizational and time management skills
  • Excellent collaboration skills
  • Willingness to travel for onsite client visits

Work Rights

Not specified

Tailored Resume

Cover Letter